The retail industry is one that has changed dramatically over the past few years. Amidst all of the retail apocalypse chatter, an entire industry has slowly been reinventing itself in order to survive. Not only has it survived, but smart retailers are thriving by creating in-store shopping experiences and completely revamping the way their customers interact with their brand. In 2019, stores will be defined by their inclusion of experiential retail and a shift to an on-demand employment model.

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