Last year, the spread of the coronavirus caused retailers to shutter and in-person shopping to grind to a halt. But these past few months have shown that shoppers are gradually returning to stores, marking a shift from the predominantly online consumer habits that dominated 2020. In fact, visits to physical stores have increased by 28.5% since the start of the year. Customers who’ve spent the past year stuck at home are ready to shop and they’re ready to have in-person experiences.